GLOSSARY

Exercise 1

Match the words in the first column with the words from the second column to make word partnerships. All the word partnerships appeared in the article.

  1. broadband | a. costs

  2. carbon | b. networks

  3. negligible | c. offices

  4. high-speed | d. absenteeism

  5. corporate | e. footprint

  6. phone | f. Internet connections

  7. conventional | g. travel

  8. work-related | h. intranet

  9. to reduce | i. offices

  10. virtual | j. internet

Exercise 2

Fill in the gaps with the words from the glossary:

  1. The terms telecommuting and telework were ______ by American Jack Nilles in 1973.

  2. As broadband Internet connections become more ______, more and more workers use these tools to link their home office to their corporate intranet and internal phone networks.

  3. Telecommuters are linked to their home office by using ______, virtual private networks, and similar technologies.

  4. The cost to connect a telecommuter to their employer’s intranet and telecommunications system has become ______ when compared with the operating costs of conventional offices.

  5. Telecommuting can also reduce an individual’s ______, through minimizing daily commuting.

  6. Telecommuting provides employee flexibility, eases the working parent’s burden, increases employee productivity, and reduces ______.

  7. Virtual offices allow employers to keep valuable employees, hire employees otherwise not available, and have ______ customer service processes.