A pilot project from ICA, Sweden’s largest grocery chain, aimed to develop an even more convenient way to shop for groceries online. Working with Smart Home start-up Glue, which produces smart digital locks that can be installed on the front door. This means shoppers can get their food delivered into their home and unpacked into cupboards, the refrigerator and freezer when they are not at home.
Using Glue Smart Lock, the door to the house is opened and closed via a smartphone. This enables the driver from the delivery company PostNord, who in advance has received the customer’s approval and digital key, to enter their home and unpack the groceries from ICA.
This initiative does make home delivery even more convenient as the shopper does not have to be at home to receive the delivery, and does not need to unpack the shopping. However, there are likely to be some security concerns from shoppers about letting someone into their home when they are not home.
